Overview:
Preparation for mediation is the foundational step in facilitating successful sessions aimed at resolving workplace conflicts. This stage ensures all parties are ready to engage constructively by gathering relevant information, setting expectations, and establishing a neutral and supportive environment. Clear communication of the mediation process and its goals fosters trust and encourages active participation. Thorough preparation helps identify key issues, minimizes resistance, and lays the groundwork for productive dialogue, ensuring the mediation progresses smoothly and effectively.