Overview & Introduction
What this Flo will cover:
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Preparation For Mediation
Preparation for mediation is the foundational step in facilitating successful sessions aimed at resolving workplace conflicts. This stage ensures all parties are ready to engage constructively by gathering relevant information, setting expectations, and establishing a neutral and supportive environment. Clear communication of the mediation process and its goals fosters trust and encourages active participation. Thorough preparation helps identify key issues, minimizes resistance, and lays the groundwork for productive dialogue, ensuring the mediation progresses smoothly and effectively.
Pre-Mediation Briefing
Pre-mediation briefing ensures all participants understand the mediation process and are adequately prepared to engage constructively. This stage involves explaining the mediator's role, setting expectations for confidentiality, and addressing any concerns. Participants are briefed on the structure of the session, ground rules, and the importance of open communication. By clarifying objectives and fostering a cooperative mindset, pre-mediation briefing lays the foundation for a productive and collaborative discussion that aims to resolve conflicts effectively.
Mediation Session
The mediation session serves as the focal point of resolving workplace conflicts through a neutral and structured process. During this stage, all parties convene with the mediator to express their perspectives, understand each other’s viewpoints, and collaboratively explore potential solutions. The session begins with setting ground rules and an overview of the mediation process to ensure mutual respect and open communication. Each party is given time to speak uninterrupted, followed by facilitated discussions aimed at identifying common ground and crafting agreements. The mediator plays a crucial role in guiding the conversation, de-escalating tensions, and ensuring the focus remains on problem-solving. The goal is to reach a resolution that is fair, sustainable, and agreeable to all parties involved, while restoring workplace harmony and fostering a positive team dynamic.
Agreement & Resolution
The agreement and resolution phase formalizes the outcomes of the mediation process. This stage ensures all parties have clarity on the terms of the resolution and outlines the next steps to uphold commitments. Once an agreement has been reached during mediation, it is documented in a written resolution or action plan. This document clearly defines the responsibilities, timelines, and expectations for all involved parties to prevent future misunderstandings.
Post-Mediation Follow-Up
Overview & Introduction
What this Flo will cover:
Already Started? Use the buttons below each stage to skip to where you left off.
Preparation For Mediation
Preparation for mediation is the foundational step in facilitating successful sessions aimed at resolving workplace conflicts. This stage ensures all parties are ready to engage constructively by gathering relevant information, setting expectations, and establishing a neutral and supportive environment. Clear communication of the mediation process and its goals fosters trust and encourages active participation. Thorough preparation helps identify key issues, minimizes resistance, and lays the groundwork for productive dialogue, ensuring the mediation progresses smoothly and effectively.
Pre-Mediation Briefing
Pre-mediation briefing ensures all participants understand the mediation process and are adequately prepared to engage constructively. This stage involves explaining the mediator's role, setting expectations for confidentiality, and addressing any concerns. Participants are briefed on the structure of the session, ground rules, and the importance of open communication. By clarifying objectives and fostering a cooperative mindset, pre-mediation briefing lays the foundation for a productive and collaborative discussion that aims to resolve conflicts effectively.
Mediation Session
The mediation session serves as the focal point of resolving workplace conflicts through a neutral and structured process. During this stage, all parties convene with the mediator to express their perspectives, understand each other’s viewpoints, and collaboratively explore potential solutions. The session begins with setting ground rules and an overview of the mediation process to ensure mutual respect and open communication. Each party is given time to speak uninterrupted, followed by facilitated discussions aimed at identifying common ground and crafting agreements. The mediator plays a crucial role in guiding the conversation, de-escalating tensions, and ensuring the focus remains on problem-solving. The goal is to reach a resolution that is fair, sustainable, and agreeable to all parties involved, while restoring workplace harmony and fostering a positive team dynamic.
Agreement & Resolution
The agreement and resolution phase formalizes the outcomes of the mediation process. This stage ensures all parties have clarity on the terms of the resolution and outlines the next steps to uphold commitments. Once an agreement has been reached during mediation, it is documented in a written resolution or action plan. This document clearly defines the responsibilities, timelines, and expectations for all involved parties to prevent future misunderstandings.