Welcome to Conflict.
Here you will find all the resources and guidance you need to effectively manage and navigate any conflict-related challenges.
Grievance Procedure
- Acknowledge The Grievance
- Complaint Assessment
- Grievance Meeting
- Investigation
- Outcome and Decision
- Appeal Process
- Implementation and Follow-Up
Facilitating Mediation Sessions
- Preparation For Mediation
- Pre-Mediation Briefing
- Mediation Session
- Agreement & Resolution
- Post-Mediation Follow-Up
Resolving Team Dynamic Issues
- Informal Resolution
- Meeting & Resolution Planning
- Implementation
When To Use Mediation
