Identifying & Addressing Underperformance
Step 2.1:
Identify specific instances of underperformance.
Step Details
Explanation:
Before addressing underperformance, it is essential to have clear, concrete examples of where the employee’s performance has fallen short of expectations. This could include not meeting targets, missing deadlines, providing poor customer service, or failing to follow procedures. Identify whether the issue is an isolated incident or part of a larger pattern.
Action:
If underperformance has not yet been identified, continue monitoring the employee’s performance closely. Review any relevant metrics (sales targets, attendance records, etc.) and gather data that will help you assess whether the employee is consistently failing to meet expectations. If no underperformance is observed, document this and continue with routine performance management.
Identifying & Addressing Underperformance
Step 2.1:
Identify specific instances of underperformance.
Step Details
Explanation:
Before addressing underperformance, it is essential to have clear, concrete examples of where the employee’s performance has fallen short of expectations. This could include not meeting targets, missing deadlines, providing poor customer service, or failing to follow procedures. Identify whether the issue is an isolated incident or part of a larger pattern.
Action:
If underperformance has not yet been identified, continue monitoring the employee’s performance closely. Review any relevant metrics (sales targets, attendance records, etc.) and gather data that will help you assess whether the employee is consistently failing to meet expectations. If no underperformance is observed, document this and continue with routine performance management.