Acknowledge The Grievance
Step 1.3:
Have you identified the nature of the grievance from the employee’s communication?
Step Details
Explanation:
It's crucial to understand the nature of the grievance, as this will guide how you proceed. The issue could be related to discrimination, bullying, harassment, working conditions, or another concern.
Action:
If the initial correspondence is unclear, ask the employee for clarification.
What type of Complaint or Grievance do you consider this to be?
Acknowledge The Grievance
Step 1.3:
Have you identified the nature of the grievance from the employee’s communication?
Step Details
Explanation:
It's crucial to understand the nature of the grievance, as this will guide how you proceed. The issue could be related to discrimination, bullying, harassment, working conditions, or another concern.
Action:
If the initial correspondence is unclear, ask the employee for clarification.
What type of Complaint or Grievance do you consider this to be?