Explanation:
The appeal should be reviewed by a person who was not involved in the initial grievance investigation to ensure a fresh and impartial perspective.
Action:
Appoint a senior manager or an HR professional who was not involved in the original case to handle the appeal.
Explanation:
The appeal should be reviewed by a person who was not involved in the initial grievance investigation to ensure a fresh and impartial perspective.
Action:
Appoint a senior manager or an HR professional who was not involved in the original case to handle the appeal.